MANAGE MY MEMBERSHIP
SELECT YOUR LOCATION
MEMBERSHIP DETAILS
CREDIT USAGE
Membership credits rollover as long as you maintain your membership! But remember, consistency is key.
Member Perk: Your first Late Cancel or Reschedule each Billing Cycle is on us! After that, standard fees apply.
Service Fee: All payments for memberships and session packs include a 3–5.5% service fee calculated by Recess (our software provider). The exact fee appears before purchase & on your receipt.
GUEST PASSES
Membership credits CANNOT be used for guests.
To book a guest, select the session in the schedule, input Guest Information and follow the booking process which will require you to purchase a credit.
Member Perk: Get a $10 discount at checkout for Drop-In/Guest Passes.
Unlimited Member Perk: You get 1 complimentary Guest Pass each Billing Cycle.
ADDITIONAL SESSIONS
Complete your credits before your Billing Cycle ends?
Member Perk: Get a $10 discount at checkout for Drop-Ins.
Prepaid Annual Membership Perk: All of your credits are available throughout your 365-day term.
-
To change your membership level, please fill out the form above at least 5 days before your next billing date (check your account for the date). Note: Your membership must be active and unfrozen when you request a change.
-
To freeze your membership, fill out the form above at least 5 days before your desired freeze start date. The freeze must last a minimum of 14 days. Note: Your membership must be active and unfrozen for any changes.
-
We hope you stay with us forever, but if you need to cancel your recurring membership, please fill out the form below at least 21 days before your next billing date.Note: if you are on an 8-Billing Commitment Membership a Break Commitment Fee will apply if you cancel prior to meeting your commitment.
MILWAUKEE
QUESTIONS? Email us at thirdward@trainmoment.com
WEST LOOP
-
To change your membership level, please fill out the form above at least 5 days before your next billing date (check your account for the date). Note: Your membership must be active and unfrozen when you request a change.
-
To freeze your membership, fill out the form above at least 5 days before your desired freeze start date. The freeze must last a minimum of 14 days. Note: Your membership must be active and unfrozen for any changes.
-
We hope you stay with us forever, but if you need to cancel your recurring membership, please fill out the form below at least 21 days before your next billing date.Note: if you are on an 8-Billing Commitment Membership a Break Commitment Fee will apply if you cancel prior to meeting your commitment.
QUESTIONS? Email us at westloop@trainmoment.com
LINCOLN PARK
-
To change your membership level, please fill out the form above at least 5 days before your next billing date (check your account for the date). Note: Your membership must be active and unfrozen when you request a change.
-
To freeze your membership, fill out the form above at least 5 days before your desired freeze start date. The freeze must last a minimum of 14 days. Note: Your membership must be active and unfrozen for any changes.
-
We hope you stay with us forever, but if you need to cancel your recurring membership, please fill out the form below at least 21 days before your next billing date.Note: if you are on an 8-Billing Commitment Membership a Break Commitment Fee will apply if you cancel prior to meeting your commitment.
QUESTIONS? Email us at lincolnpark@trainmoment.com
RIVER NORTH
-
To change your membership level, please fill out the form above at least 5 days before your next billing date (check your account for the date). Note: Your membership must be active and unfrozen when you request a change.
-
To freeze your membership, fill out the form above at least 5 days before your desired freeze start date. The freeze must last a minimum of 14 days. Note: Your membership must be active and unfrozen for any changes.
-
We hope you stay with us forever, but if you need to cancel your recurring membership, please fill out the form below at least 21 days before your next billing date.Note: if you are on an 8-Billing Commitment Membership a Break Commitment Fee will apply if you cancel prior to meeting your commitment.
QUESTIONS? Email us at rivernorth@trainmoment.com
